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How to Get a New Airmiles Card

BE SURE TO CHECK THE DATE OF THE COUPON/POST - Old posts are NOT removed as they must remain in-order for you to find this site and the most recent deals.

I've had quite a few questions as of late about how to get a new airmiles card.  So I figured it was probably just easier to make a post about this and then hopefully people will be able to find the answer this way.  I've also created a Frequency Asked Questions (FAQ) section for the site so if you have any FAQ that you think should be included then send me an email.

Two ways of getting your new airmiles card whether lost, stolen or damaged.

  1. Call airmiles at 1-888-AIRMILES (1-888-247-6453)
  2. Go to airmiles.ca. Click on "Your Account" (sign-in) to your account.   Under Your Collector Card you'll see a link for "Order New or Replacement Cards"

That's it.  Your card should take approximately two weeks to arrive.  In the mean time you can just print off (or copy down) the number of you card and tell the person to simply type the number rather then swiping the card!

Comments

Rory – Thanks for this key piece of inforamtion! I do all my transactions on airmiles.ca so didn’t know this. Thanks!

Patsy – The best thing to do would be to call Air Miles directly at 1-888-AIRMILES. Good luck, that might be a tricky one!

I do not have my airmiles card anymore. lost it…..and do not have the airmiles number. the address i lived at when i had the card is not current. is there any way to retrieve my HUGE amount of airmiles with just the old address and name ?!?!
please email me with a solution. thanks so much !!!

Hi Jai,

Thanks for visiting Bestairmiledeals.com. Unfortunately, this is a personal blog about getting the best air mile deals possible and NOT the actual air miles website.

The best thing to do is call air miles directly at 1-888-AIRMILES (247-6453).

Good luck!
Jeff

i lost my airmiles card. should i request a new card and new locator number so that someone else cannot use my card when it is changed over to air miles cash. when using my airmiles card do i have to use my pin no. thanks

Please replace my Collectors Card #80114149664
Original card cracked and cannot be swiped any more after my
purchases.

I have misplaced my airmiles card. I do not know of the number and identifications but was hoping to get another airmailes card anyway with all my original points included.

I had the same problem. Since I lost the card and didn’t remember the number I couldn’t get through online. By phone you get the runaround, it isn’t clear whch button to choose, as they also keep asking for your number before you can reach anyone, but finally I chose the right button and was put on hold for about half an hour – put the speaker phone on – FINALLY reached a human and got the card replaced.

But what LOUSY customer service! They obviously know this is a problem but just don’t care…

Your site is not very user friendly, been trying to contact you for a long time. I remarried and have forgotten my security password so I can’t get into my account. My husband and I would like to have a joint card. this weekend he had his card stolen so we need to contact you to get a replacement card, please make your site more user friendly. Thank you!!!

I have lost my Airmailes card and tried to reach you several times during the last 3 days and always waited for more than 40 minutes but I couldn’t be directed to a representative. THis is a terrible experience.
I don’t have my card # and online service doesn’t help at all if you don’t have your card #. Please contact me for a replacement card.

Thanks,
Ahmad Jamshidi

I have lost my air miles card over a month ago, have been trying to get through by phone or your website to request a replacement – but this is impossible – cannot understand why you are not set up for this, do not have the number nor an old receipt which would have this number, have had this card for probably 25 years.

Please respond, thank you

Why is there such a long wait for someone to answer the phone
i waited 35 min and then had to hang up
with still no help
and for some reason i don;t seem to be on your mailing list any more
i would like to redeem my points and cant get into my account
a little help would go along way
ruth

I have lost my air miles card. I do not have the number to input it online and can not get customer service because automated response required air miles number. How do I get a new card? I find your website not user friendly at all and I should be able to be forwarded to someone through toll free number.

Jen

It is now two weeks since I have misplaced my air miles card. While shopping at a few of your sponsors. I have had this card for many years yet I do not remmber the number. Would you be so kind as to look up your records and issue me with another..Thanks

Why is nobody providing anyone with a decent answer here? I have the same issue. Lost my cards over 10 years ago and still have not received an answer as to where I can go about finding my collector number. Every time I call they ask for my bloody collector number so how the heck are you supposed to know that if that’s what your calling about? Stupid set-up. They don’t seem to want you to use your airmiles

bonjour ma carte ne fonctionnne plus alors j aimerais en avoir une nouvel alors pas evident toutes les choses qui as a faire pour en avoir une nouvel alor voici mon numero de carte airmiles 8401 029-8150 depuis 01-03 que j ai ma cartes svp avoir une nouvel merci mon adress est 713 fredette app7 st-jean sur le richelieu pq j3b-8m5
merci de votre bonne colaboration

denis vaillant 514-835-1503

merci

obviously like your website but you have to check the spelling on several of your posts. Several of them are rife with spelling problems and I find it very bothersome to tell the truth nevertheless Ill definitely come back again. gecbgedbfdgb

i need my collectors number and pin for the love of god ive been on hold for 45 mins so far and been waiting for live chat to work for 1 hour its saying imm number 1 in line what is going on i need to speak with someone now!!!!!!!!!

My Air Miles card is broken and I would like to replace it. could you please inform me how I can get this done. I have waited on the telephone for close to an hour and could not raise a staff member to help me out with my problem.

Phone: # 1 306 682-4110
email: sandy.syd@sasktel.net
address: P.O. 2128
Humboldt, SK
S0K 2A0

I LOST MY AIRMILES CARD , AND WOULD APPRECIATE IF YOU COULD SEND ME THREE OF THEM , I CAN CARRY ONE LEAVE ONE IN MY CAR AND ONE FOR MY WIFE SO IF WE DO GO TO A STORE WHERE THERE ARE AIRMILES GIVEN ON PURCHASES , WE WILL HAVE A CARD FOR SURE , MY NAME ID DENNIS JESSOME AND I LIVE 5 PORTLAND ST THOROLD ONTARIO CAN , L2V1R9, THANK YOU VERY MUCH ,

my number is 1905 227 9489

I lost my card a number of years ago and would like a replacement card or get my old number back as it should have air miles on it. What would you suggest?

The above is my card #
I don’t want air miles. At one time you redeemed your points for cash @ Sobeys or Metro. I would like a card like this as I can’t fly anymore.
Would please contact me and notify me if this can be done. I can not print anything. No Printer.

I lost my airmiles card about 3 wks ago. I do have the # 84068863740 and I would like a replacement card. I checked with Safeway/sobeys and they have not had it returned. I do I get a replacement.
Daphne Fleming

Mon mari est décédé, son numéro de carte est: 8300 255 3604, ce serait pour la canceller.
j’aurai besoin d’une carte air-mile en mon nom, mais pas de rêve, celui qui ramasse de l’argent. Merci de votre soutient.

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